Enrolment: Frequently Asked Questions

Our Admissions Team will send you an email with a link to the online enrolment portal. We will also remind you what email to use to create a password for your account.

Follow the instructions we have sent to create a password to access the online enrolment portal.

If you have forgotten your password, please click the 'Forgotten password' link to send a password reset email to the email address you applied with.

If you need help accessing your online enrolment portal, you can email us Admissions Team or call us on 0345 155 2020 (option 3).

If you are unable to access the online enrolment portal, please email our Admissions Team or call us on 0345 155 2020 (option 3) who will help you resolve your issue – we’re here to help.

You can view any of the "Need Help" areas on the portal to give you information and guidance about what information we need. This should help you find a solution; sometimes the information we request won't be mandatory or we can suggest the types of documents you can find the information on.

Once you have submitted your personal details to us, you will not be able to change your details on the portal. Please contact the Admissions Team or call us on 0345 155 2020 (option 3) who will be able to help you update your details – we’re here to help.

Once you have completed your personal details, the next section is called My Documents, you can upload copies of your results slip/certificate. We recommend you read our guidance on how to do this here

Once you have completed your personal details, on the My Documents page you can upload a photo for your ID badge. We recommend you read our guidance on how to do this and what photos will be accepted here