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0345 155 2020
Autocare Technician Apprenticeship
Autocare Technician
Level 2
Gloucester
Course Overview
Part Time
Certificate
Certificate
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an “Autocare” or “Fast-Fit” Centre. This requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
Delivery model
One day per week In College delivery supported by workplace visits to develop portfolio of evidence
Duration
24 Months with 6 Months EPA period.
Ideal for:
- Autocare Technician
- Fast fit technician
- Motor vehicle fitter
The apprenticeship will cover the following core areas:
- Health and Safety
- Knowledge of and skills to carry out replacement Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air- Conditioning systems
- Tyres, 4-Wheel geometry principles
End Point Assessment will comprise of three elements:
- Knowledge Test
- Practical Observation
- Professional Review (supported by a portfolio of evidence)
Benefits to learners
- Apprentices will gain knowledge and practical skills needed to be a competent Autocare Technician
Benefits to business:
- The course covers a wide range knowledge, practical skills and behaviours relevant to working in an “Autocare” or “Fast-Fit” Centre
- Safe working procedures for working on Hybrid/Electric Vehicle system
- Knowledge of how business work and customer service
Components
- English and Mathematics qualifications completed in line with the apprenticeship funding rules
- Level 3 qualification for F-Gas handler for air conditioning in motor vehicles in accordance with (EU) 517/2014 regulations (or an equivalent qualification).
- Level 2 qualification for safe isolation of electric and hybrid vehicles.
Skills
- Contribute to maintaining a healthy and safe workplace, including the maintenance of key equipment and carrying out general housekeeping
- Carry out stock procedures including dealing with routine stock deliveries, placing stock into storage, carrying out stock rotation duties and ordering parts for customers following company procedures
- Carry out vehicle safety inspections and routine maintenance in line with manufactures specifications or approved schedules, company procedures and complete approved documentation
- Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate and fully costed, are ethical and in the best interests of the customer at all times, using language that is transparent and avoids jargon
- Carry out replacement/repair and balancing of a range of light vehicle tyres, including ultra-low profile, directional, asymmetric and run-flat tyres fitted to a range of wheel sizes and types
- Carry out the replacement of components on a specific range of vehicle systems including Steering & Suspension, Braking systems, Battery & Charging systems, exhaust systems and Air-Conditioning systems
- Carry out 4-wheel Geometry operations including adjustments on a range of vehicles with different suspension and steering systems
- Use a range of specialist tools & equipment, mechanical & electrical measuring tools and diagnostic equipment to support fault identification and repair
- Identify & procure correct parts to meet specific customer requirements
- Access vehicle technical data to inform inspections and make judgements on wear and serviceability
- Deal with and resolve low-level customer complaints
- Communicate effectively with customers, suppliers and colleagues
- Use specific company IT systems within the workplace.
Knowledge
- Tyre legislation and technical information including EU Tyre labelling, Tyre Pressure Monitoring systems, sidewall markings, homologated fitments relating to cars, car derived vans and light goods vehicles.
- Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air-Conditioning systems
- Vehicle 4-wheel geometry principles
- Basic consumer legislation relevant to the occupation
- Appropriate Health & Safety legislation and requirements for the workplace
- Hybrid/Electric Vehicle system and safe working procedures
- Data protection requirements to protect customer and payment information
- General sales principles including, identifying customer & vehicle needs, presenting solutions, closing the sale and dealing with buying resistance
- How the business works and how you contribute to the overall results, demonstrating commercial awareness
- How to carry out vehicle safety inspections and routine maintenance using manufacturers specifications or approved schedules, using vehicle specific data and meeting legal requirements
- The importance of following work place procedures and the consequences of not doing so.
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English GCSE Grade 9-3 or A* - C, Maths GCSE Grade 9-3 or A* - C
Shortlist and Apply
If you would like to apply for this course, please add it to your shortlist. You may then add further courses to your shortlist or continue to complete your application.
The UK is a nation of car lovers and there are over 38.6 million vehicles on our roads, so it’s not surprising that the motor vehicle industry provides plenty of job opportunities.
There are many choices of career on offer, ranging from sales and customer services roles, through to technical roles such as diagnostic technician, master technician, MOT examiner, motorsport technician, paint technician or workshop supervisor.
We are a leading provider of motor vehicle courses and offer an extensive range of facilities and on-site workshops, including electronic diagnostic equipment, an MOT bay, ramps and tyre-changing facilities. This, coupled with our knowledgeable teaching staff, will enable you to get the relevant experience you need, working on real vehicles.
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