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Airline Cabin Crew

Airline Cabin Crew

Level 2

Course Overview

Full Time

Ideal if: your goal is to work in the travel and tourism industry as airline cabin crew.

You’ll learn: working as a cabin crew; how to handle passengers and make passenger announcements; health, safety and security; cabin service and selling techniques; and dealing with emergency situations.

Expect: a mix of theory combined with practical experience to develop your customer service and selling skills.

You’ll love: our unique aircraft simulation room on campus and the opportunity to train with airlines like British Airways and Flybe.

This qualification is designed for anyone who'd like to work as cabin crew, including the duties carried out by cabin crew in the crew room.

"A feature of many curriculums is the effective emphasis on developing learners’ confidence through curriculum content that develops the skills that local industries need.” (Ofsted, 2023)

There are six units that will help you to develop your skills when working with customer on board: 1. Working As Cabin Crew 2. Airline Health, Safety and Security 3. Airline Emergency Situations 4. Dealing With Passengers on Board an Aircraft 5. Cabin Service - Selling Techniques 6. Making Passenger Announcements on Board an Aircraft The course is a combination of continual assessment and includes the development of practical workplace skills. You will be assessed through coursework and practical assignments. What's more the college has invested money into creating the right environment for you. So you will benefit from the latest learning technology and a unique aircraft simulation room where you can put your customer service skills into practice.

You will also be learning from tutors who have been cabin crew, and as part of the course you will have the opportunity to visit airlines to develop your skills.

As part of your programme of study you will also be timetabled for English and Maths.

You will need to complete relevant work placement as part of your course. You will have support whilst at College to arrange this but it is advised to start thinking about it prior to enrolment.

  • Typical Entry Criteria

    • Three GCSE subjects at Grade 3 and above:

      Gloucestershire College welcome any other/combinations of relevant qualifications that are comparable and/or equivalent to the typical course entry requirements.

      For 19+ applicants that do not have recognised qualifications may still meet course entry requirements through alternative methods of assessment at the College’s discretion.

      All queries regarding course entry criteria including the equivalency of qualifications and exceptional extenuating circumstances should be directed by email to the Admissions Department through applications@gloscol.ac.uk.

  • With a level 2 qualification in Airline Cabin Crew, you can apply for a range of junior roles on airlines or take your skills into general employment. If you want to get more qualifications under your belt, then you could progress onto one of our full time level 3 Travel and Tourism programmes.

Shortlist and Apply

If you would like to apply for this course, please add it to your shortlist. You may then add further courses to your shortlist or continue to complete your application.

Shortlist and Apply
Airline Cabin Crew

What You Will Pay

Please contact Student Services on 0345 155 2020 for pricing information.

The travel and tourism industry is an exciting sector to work in. Previous students have gone on to secure jobs at Gloucestershire Airport, Virgin Holidays, EasyJet and at many exclusive resorts across the world.

Courses include the opportunity to undertake enrichment trips and plenty of work experience. Travel and tourism students are also provided with first-class facilities, such as an aircraft simulation room with a genuine plane body inside which offers a hands on experience. After completing your studies with us, the world is literally yours to explore! You could become a travel agent, cabin crew, tourist information officer or holiday rep, among many other career options.

Student Stories

Lily Ballinger

I’ve learnt so many transferable skills. I’ve got a lot more knowledge now, with how to do things in any job. Things like customer service, how to treat customers, time management. The student mentors, teachers and everyone at college has been so supportive. I loved it! It is one course, but it’s got so many different possibilities and you learn so many skills that you can go and work anywhere afterwards.

Lily Ballinger

Level 3 - Travel & Tourism - Gloucester Campus

Bobby Barnard

It’s all been fun, and you do the work in different methods – we've made events, and created videos and blogs for assessments, so we learnt how to make and produce a story. We did a whole unit on applying for jobs. It’s helped me prepare for interviews and understanding what employers want, because now I can showcase these skills. I’ve got an apprenticeship with TUI as a retail assistant. I’m hoping to work up towards management level or move onto a specialist travel agent and work up from there."

Bobby Barnard

Level 3 - Travel & Tourism - Gloucester Campus

Cassie Weir

“I’ve always been interested in travel and my dream career is to work as cabin crew or on a cruise ship. My course has helped me work towards this by teaching me about the different jobs that are involved in the travel industry. “My favorite thing about studying at GC is the flexibility that we have to come and go between lectures, as well as getting to choose an excursion to visit in our final year.”

Cassie Weir

Level 3 – Travel and Tourism – Gloucester Campus

William Weaving

I always had a passion for travelling when I was younger, so I thought that this would be the perfect course to study. I wanted to learn more about the industry I love - my dream career is to work for a large travel company such as Virgin Atlantic. “The best thing about my time at GC has been getting the chance to volunteer with the Atlantic Whale Foundation (AWF) for 16 days. This really helped with my communication skills and confidence. I’m now fundraising to go to Sri Lanka with the AWF to help local communities.”

William Weaving

Level 3 – Travel and Tourism – Gloucester Campus

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Next Steps

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