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Confident Telephone Communication in the Workplace

Level X
Cheltenham Gloucester

Course Overview

Part Time
Certificate
Shortlist and Apply

This 2 day course is aimed at building your confidence and skills for handling telephone calls in a work environment. 

Conquer your fear of the phone. Ideal for those who use the phone for work already and want to improve their skills or for those looking for a role where a telephone might be used, such as a receptionist, office role and roles that use a telephone.

  • This course is aimed at those who are aged 19 and over (as at 31st August of the academic year you are applying for) who are looking to improve their skills to move into work or progress into more sustainable employment.

    In some circumstances you may be able to access this course for free.

    For further information on fee waivers available or to secure a place please contact our Jobsmart team on 01452 563278 or email jobsmart@gloscol.ac.uk

Shortlist and Apply

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What You Will Pay

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