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Skills training ‘invaluable’ to Flexicare

15 September 2017

Gloucester-based healthcare company, Flexicare, has praised the Skills Support for the Workforce (SSW) programme delivered by GC and Serco as “invaluable for the company”; helping staff to progress their careers and enable the organisation to meet the needs of the ever-changing business landscape. 

SSW is a programme developed to upskill employees within small and medium-sides enterprises (SMEs) in Gloucestershire; providing bespoke training courses and accredited qualifications to increase business competitiveness and boost the local economy.

GC is part of Serco’s network of expert training providers chosen to deliver the SSW programme in partnership with GFirst LEP, which is fully funded by the European Social Fund and the Education and Skills Funding Agency. 

Flexicare was one of the first local businesses to take up the training and, after a training needs analysis, was prescribed a bespoke training plan to help the company meet their goals and growth targets. Free training for 28 staff included dementia awareness, infection control awareness, stroke awareness, mental capacity, safeguarding, principles of safe moving of people and basic health and safety principles and awareness. 

Company founder and CEO, Jeanette Phillips said: “The ESF training has been extremely useful for Flexicare UK Ltd, as the company enters its third decade in business. 

“The flexibility and content of the courses has enabled us to take our own training programme to the next level, and the quality of the teaching and administration assistance from the ESF coordinators has been invaluable for the company. The benefit to our employees will enable them to develop in their role and maintain the high professional standards expected of the business. This will help them to progress in their careers and enable us to meet the needs of a changing business environment.” 

Sarah Jennings, Gloucestershire College Adviser, added: “The high quality training we have been able to provide to Flexicare through SSW will support employee awareness and understanding of many aspects of their personal care roles, completion of their care certificates and, more importantly, their progression on to higher level NVQs or apprenticeships.” 

Any SME business in the county can benefit from this fully-funded training, provided the staff to be trained are over the age of 19 and living and working in Gloucestershire. Training is available in team leading and management, business and customer service, food hygiene, IT, construction trades, business administration and health and social care – with courses, including short courses and NVQs starting from September 2017.

If you’re an employer looking to upskill your staff through the SSW programme, please visit

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