Hospitality Supervision Apprenticeship Standard

Students

This apprenticeship standard is suitable for Hospitality Supervisors working across a wide variety of businesses including bars, restaurants, cafes, conference centres, banqueting venues, hotels and contract caterers. Individuals will provide vital support to management teams and are capable of independently supervising hospitality services and running shifts.

Delivery model: Workplace delivery and a structured scheme of work.

Duration: 18 months, plus 4 months for end point assessment

Ideal for:

• Bar Supervisor
• Reception Supervisor
• Assistant Bar Manager
• Assistant Restaurant Manager

The apprenticeship will cover the following core areas:

• Financial operations of hospitality
• Operational procedures
• Resource control and budgeting
• Setting objectives within the team
• Personal communication skills
• Leadership

Components

• English Functional Skills
• Maths Functional Skills

End Point Assessment

The End Point Assessment will test the entire Standard, and be undertaken as follows:

• On demand test: 2 hour (including 30 minutes reading time) on demand multiple choice test
• Practical Observation: 4 hour observation of the apprentice in the working environment
• Business Project: Project to look at an opportunity/challenge/idea to make an improvement to the business
• Professional discussion: 90 minute structured meeting

Benefits for learners

• Enhance your hospitality skills and gain a professional qualification whilst you work
• Career progression and personal development
• The opportunity to attend additional workshops such as food safety and personal licence courses
• Continued support throughout the apprenticeship from Gloucestershire College