Whether you are an individual or an employer looking to upskill your team, developing the skills and knowledge to successfully lead a team is crucial, particularly for those looking to progress themselves or their staff into management positions.
Our FREE Level 2 Team Leader qualification is delivered purely on-line and will expand your knowledge on the principles of team leading and how a business operates, as well as developing key skills needed to be a successful team leader and communicate with a range of stakeholders. On successful completion you will receive an E-certificate.
Unit 1: Principles of team leading
Explore the various leadership styles and the impact of team dynamics as well as the techniques that are essential to effectively manage a team’s workload.
Unit 2: Understand business
Develop an understanding of the different organisational structures and the business environment. You will develop your knowledge of the principles of business planning and finance within an organisation, as well as business reporting, management responsibilities and accountabilities within an organisation.
Unit 3: Understand how to communicate work-related information
Learn the principles and techniques behind work-related communication through both verbal and written forms. Develop skills in understanding a range of documents required for different types of meetings in a business environment.
Unit 4: Understand how to manage performance and conflict in the workplace
Discover how to manage team performance through benchmarking, as well as how to manage underperformance within a team and conflict in the workplace.
Unit 5: Principles of equality and diversity in the workplace
Explore themes of equality and diversity in the workplace, including the potential consequences of failing to comply with the relevant legislation.
Unit 6: Understand how to develop working relationships with colleagues
Explore the principles of effective teamwork and how to be a ‘buddy’. This unit also covers the benefits of effective team working, how to give feedback constructively and the techniques that may be used to resolve team conflict.
Unit 7: Understand health and safety procedures in the workplace
Discover the main health and safety responsibilities and laws affecting the workplace as well as the employers’ and employees’ responsibilities in relation to health and safety, as well as the support that is available for employees.
Unit 8: Understand how to develop and deliver a presentation
Explore the development and delivery of presentations, you will discover the advantages and limitations of various forms of media, look at the factors affecting contingency plans and consider different ways to evaluate presentations.
Approximate Course Duration – 8 - 12 weeks (based on an average of 10-15 hours of self study per week)
This qualification can be completed on either a desk top or mobile phone. There are no specific software requirements needed apart from a stable internet connection.
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