Skip to content

Principles of Business Administration

  • Students

    This FREE Level 2 on-line qualification will give the underpinning knowledge that is required to successfully work in a range of different environments in a business administration role. Develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. Also learn how to apply the knowledge in a variety of industries and job roles. On successful completion you will receive an E-certificate.

    Unit 1: Principles of providing administrative services

    This unit will develop knowledge on a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

    Unit 2: Principles of business document production and information management

    This unit will provide an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

    Unit 3: Understand communication in a business environment

    This unit looks at the skills of written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

    Unit 4: Understand employer organisations

    This unit will provide an understanding of different organisational structures and the differences between private, public and voluntary sectors. It also covers the internal and external influences on organisations and why change in the business environment is important.

    Unit 5: Understand how to develop working relationships with colleagues

    This unit covers the principles of effective team working, as well as what is expected of a ‘buddy’.

    Unit 6: Understand how to carry out business administration tasks

    This unit will provide the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. There will be an opportunity to apply this in a current or potential future workplace.

    Unit 7: Understand how to prepare text

    Gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.

    Approximate Course Duration – 8 -12 weeks (based on an average of 10-15 hours of self study per week)

    This qualification can be completed on either a desk top or mobile phone.  There are no specific software requirements needed apart from a stable internet connection.

Shortlist and Apply

Course Variant

Campus

Start Date

Shortlist and Apply

If you would like to apply for this course, please add it to your shortlist. You may then add further courses to your shortlist or continue to complete your application.


Shortlist and Apply

What You Will Pay

British and European Union students

Age: 16-18

You will pay £0 for your course

Your course could be free of charge as you may be eligible for financial support to help pay your tuition fees, travel, exams, materials or childcare.

When you enrol you’ll need to pay any course fees for the first year, which you can do by direct debit, cash, debit card or credit card.

Please contact us for more information.

0345 155 2020

British and European Union students

Age: 19+

Costs start at £0 for your course

Your course could be free of charge as you may be eligible for financial support to help pay your tuition fees, travel, exams, materials or childcare.

When you enrol you’ll need to pay any course fees for the first year, which you can do by direct debit, cash, debit card or credit card.

Please contact us for more information.

0345 155 2020

If you would like to apply for this course, please add it to your shortlist. You may then add further courses to your shortlist or continue to complete your application.


Shortlist and Apply

Overseas students

Please contact us to discuss your fees for this course

0345 155 2020

top

Why Gloucestershire College?

We guide any ambitious and motivated person on their journey through education and their career, by providing the right environment that encourages and nurtures individual talents.

Our industry-standard facilities and experienced teaching team provide our students with the skills businesses truly need.

We are here to help

0345 155 2020

90% of students would recommend GC and 95% said that the teaching on their course was good.

Ofsted has rated us good.

  • We offer industry relevant facilities
  • Our lecturers are passionate subject specialists
  • Employers value our students' skills

We'll look after you. We have dedicated teams to help you and a great Learning Mentor scheme.

top