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Understanding Working in the Health Care Sector

  • Students

    This FREE on-line nationally accredited qualification provides a broad and balanced introduction to help you develop a career in the health sector.

    • Learn about best practice for a wide range of health sector roles
    • Improve your communication skills to enhance interactions with service users
    • Formalise your understanding and knowledge of your current healthcare role
    • Gain industry-relevant skills and take your first steps into the health sector

    Each unit contains an assessment to demonstrate your knowledge of each subject area. Once you successfully complete all units you will achieve a Level 2 Certificate in Understanding Working in the Health Sector.

    Unit 1: Understand the role of the healthcare worker

    • Exploring a work role in a healthcare setting
    • Understanding working relationships in a healthcare setting
    • The importance of working in ways that are agreed with the employer
    • The importance of working in partnership with others in healthcare settings
    • The limits of own expertise and knowledge and when to refer to others
    • How to present a positive image of self, organisation and service.

    Unit 2: Communication skills for working in the health sector

    • How to promote effective communication
    • How to meet the communication needs of individuals
    • How to maintain accurate and complete records
    • How to maintain confidentiality.

    Unit 3: Personal development in the health sector

    • How to identify own personal development needs
    • Ways to support own personal development
    • How a personal development plan can contribute to own learning and development

    Unit 4: Health, safety and security in the health sector

    • How to assist in maintaining a healthy, safe and secure working environment consistent with legislation and organisational policies and procedures
    • The use of risk assessments in relation to health and safety
    • How to reduce the spread of infections in healthcare settings
    • How to summon immediate help in an emergency
    • The need for, and ways of reporting incidents related to health, safety and security.

    Unit 5: Understand quality standards that apply in healthcare settings

    • Quality standards that apply to healthcare settings
    • How quality standards are monitored, evaluated and maintained in the health sector
    • How to use resources efficiently to support quality standards.

    Unit 6: Equality and diversity in the health sector

    • The importance of diversity, equality and inclusion
    • How legislation and codes of practice support equality and diversity
    • How to work in ways that support equality and diversity
    • How to access information, advice and support about diversity, equality, inclusion and discrimination.

    Course duration

     15 weeks 

    Recommended study

    10 hours per week

    Study requirements

    No existing qualification required

    What computer software will I need?

    To study online with vision2learn you will require the following:

    • An Internet enabled PC running Microsoft Windows operating system
    • A Web browser (JavaScript and Cookie enabled)
    • An active email account
    • Microsoft Word or a similar word processing software program. (You may need additional software programs for IT courses – please contact us for more information.)
    • Adobe Reader
    • Adobe Flash Player (version 9.0 or higher)

    Supported web browsers

    We currently support the following web browsers.

    • Internet Explorer 11
    • Microsoft Edge *
    • Google Chrome *
    • Mozilla Firefox *

     * Microsoft Edge, Firefox and Chrome follow a continuous release policy. We will support the last 2 major versions of each of these browsers.

    Please ensure that your browser has JavaScript and Cookies enabled as this will be required in order to access our e-learning platform and courses. If you are still unsure, you can visit to check your system meets with our minimum requirements.

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Why Gloucestershire College?

We guide any ambitious and motivated person on their journey through education and their career, by providing the right environment that encourages and nurtures individual talents.

Our industry-standard facilities and experienced teaching team provide our students with the skills businesses truly need.

We are here to help

0345 155 2020

90% of students would recommend GC and 95% said that the teaching on their course was good.

Ofsted has rated us good.

  • We offer industry relevant facilities
  • Our lecturers are passionate subject specialists
  • Employers value our students' skills

We'll look after you. We have dedicated teams to help you and a great Learning Mentor scheme.