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Business Administrator Apprenticeship at First Solution Technologies Ltd

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  • Reference: VAC001674838
  • Total Positions: 1
  • Location: Cheltenham
  • Salary: £240.38 Per Week
  • Hours: 37.5 Hours Per Week
  • Closing Date: 20 January 2021
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You will be working towards your L3 Business Admin apprenticeship by assisting in a range of duties relevant to your studies, you will also be set aside time to complete your learning.

The purpose of the role is to ensure the smooth daily operation of FST through providing administrative support to the Sales and Finance functions, undertaking general office management duties and acting as first point of contact for enquiries and visitors to the office.

Duties include:

Business Administration:

  • Business Administration process development, improvement, review and maintenance, including automation of processes where appropriate
  • Creation and maintenance of document templates, for use across the business.
  • Creation and maintenance of customer and suppliers accounts in Xero and Autotask
  • Purchasing of products from suppliers.
  • Receive products from suppliers and organise returns as appropriate, maintaining stock-keeping records

Financial Administration:

  • Digital archiving of financial records
  • Monthly credit card and supplier statement reconciliation
  • Management of monthly customer billing
  • Issue monthly statements to customers, addressing and rectifying any queries in a timely manner
  • Inputting of invoice data into Xero on a monthly / weekly basis

Sales/Customer Service:

  • Field incoming queries and assist Service Champions in resolution
  • Sales Order administration & management – generating quotes based on supplier pricing, sending quotes to customers for approval, raising Purchase Orders with suppliers
  • Conduct product research upon request of Service Champions

Office Management:

  • Act as first point of contact into the business for visitors, collections and deliveries
  • Make business travel and accommodation bookings for colleagues

Requirements and prospects

Desired skills

Essential skills and knowledge:

  • Working knowledge of Microsoft Office
  • Excellent organisation skills
  • Strong communication skills
  • A keen eye for attention to detail

Desirable criteria:

  • Previous experience within a customer service role
  • Experience of using Autotask and Xero software
  • Experience of producing and preparing formal documentation
  • Data input experience, including reconciliation of financial data

Personal qualities

  • Good time management
  • Taking initiative
  • Multitasking

Desired qualifications

  • Four GCSE’s A*-D or 9-3 including maths and English or equivalent

Future prospects

  • Possible permanent position upon completion of apprenticeship

Things to consider

  • Office / home working during Covid 19
  • Holiday entitlement: 25 days + BH

About the employer

Award Winning IT Support, Cyber Security And Digital Transformation Services That Help You Deliver Your Desired Business Outcomes




Suite 604, Floor 6, Office Eagle To

Montpellier Drive




GL50 1TA


Training provider


Applications for this apprenticeship are being processed by Gloucestershire College


GC Apprenticeship Team 01452563400

  • L3 Diploma in Business and Administration
  • Functional Skills in English, maths and ICT If required
  • Employee Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship standard

Business Administrator
Level 3 (A level)

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Why Gloucestershire College?

We have a lot of experience offering Apprenticeships and work-related training. We have industry-standard facilities and experienced teaching staff which provide the ideal complement to work-based learning.

We are here to help

0345 155 2020

90% of students would recommend GC and 95% said that the teaching on their course was good.

Ofsted has rated us good.

  • We offer industry relevant facilities
  • Our lecturers are passionate subject specialists
  • Employers value our students' skills

We'll look after you. We have dedicated teams to help you and a great Learning Mentor scheme.