For the latest Covid update and guidance, please click here.

Customer Service Specialist Apprenticeship at Data Source Computer Employment Ltd

Back to List
  • Reference: VAC001673026
  • Total Positions: 1
  • Location: Cheltenham
  • Salary: £270.00 - £325.00 Per Week
  • Hours: 39.15
  • Closing Date: 18 January 2021
Apply Now

You will be working towards your L3 Customer Service apprenticeship by assisting in a range of duties relevant to your studies, you will also be set aside time to complete your learning.

The role will involve;

  • Answering the telephone, assisting clients and candidates with queries
  • Administration of CV’s, Adverts & Job Specifications
  • Social media content management
  • Compliance & Quality Assurance responsibilities. Running Right to Work in the UK checks and organising Feedback Surveys
  • Datasource are ISO2009:2015, Cyber Essentials, REC & IIP Gold Accredited
  • We are looking to gain Cyber Essentials Plus and IIP Platinum in 2021 and it is something our Customer Service apprentice could be involved with
  • Compliance checking contractor invoices against time reports

Requirements and prospects

Desired skills

  • Proficient in Microsoft Office
  • Excellent numeracy and literacy
  • Excellent customer service

Personal qualities

  • Smart, trustworthy and reliable.

Desired qualifications

  • Three GCSE’s A*-C or 9-4 including maths and English.

Future prospects

Guaranteed permanent position upon successful completion of apprenticeship and a successful company appraisal signed off by a Director.

Things to consider

  • 23 days annual leave + 8 days standard bank holidays
  • Cycle to work scheme
  • Smart casual dress code

About the employer

Datasource is an SME recruitment agency providing services to blue chip IT, Engineering & Consultancy clients UK wide. Providing Contractors and Permanent staff to the Ministry of Defence & Private Sectors.  


Data Source Computer Employment Ltd

About disability confident







GL50 1PJ


Training provider


Applications for this apprenticeship are being processed by Gloucestershire College


GC Apprenticeship Team 01452563400

  • L3 Diploma in Customer Service
  • Functional Skills: L2 English and L2 maths If required
  • Employee Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship standard

Customer Service Specialist
Level 3 (A level)

Apply Now

Why Gloucestershire College?

We have a lot of experience offering Apprenticeships and work-related training. We have industry-standard facilities and experienced teaching staff which provide the ideal complement to work-based learning.

We are here to help

0345 155 2020

90% of students would recommend GC and 95% said that the teaching on their course was good.

Ofsted has rated us good.

  • We offer industry relevant facilities
  • Our lecturers are passionate subject specialists
  • Employers value our students' skills

We'll look after you. We have dedicated teams to help you and a great Learning Mentor scheme.