For the latest Covid update and guidance, please click here.

Customer Service Apprenticeship at Academy Sports & Leisure

Back to List
  • Reference: VAC001673157
  • Total Positions: 1
  • Location: Cheltenham
  • Salary: £165.00 Per Week
  • Hours: 30.00 Hours Per Week
  • Closing Date: 18 January 2021
Apply Now

Tranquility and shameless indulgence awaits those who wish to be pampered in a far away place at The First Floor. Cheltenham's newest salon. Bespoke facials, hand, feet and body treatments for the hard working woman or man that needs a treat, or for the ladies that lunch, we are here for you too.

The First Floor is also home to The Cotswold Foot Clinic, treating and alleviating day-to-day foot problems, including: thickened toenails, fungal nail infections, ingrown toenails, corns and calluses. You will feel like you are walking on air after a treatment!

Duties include:

  • Customer service on reception
  • Answering the telephone
  • Greeting customers- booking appointments for treatments
  • Keeping records updated
  • General assistance around the business

Requirements and prospects

Desired skills

Excellent numeracy and literacy, excellent customer service

Personal qualities

Personable and trustworthy, people person, confident communicator, proactive at giving the very best service to our customers, well presented.

Desired qualifications

Three GCSE’s or equivalent A*-C or 9-3 including maths and English.

Future prospects

Possible permanent position upon completion of apprenticeship

Things to consider

  • Holiday entitlement: 20 days a year plus bank holidays
  • Staff benefits: discounted treatments and products to include family members too

About the employer

Tranquility and shameless indulgence awaits those who wish to be pampered in a far away place at The First Floor. Cheltenham's newest salon. Bespoke facials, hand, feet and body treatments for the hard working woman or man that needs a treat, or for the ladies that lunch, we are here for you too.

The First Floor is also home to The Cotswold Foot Clinic, treating and alleviating day-to-day foot problems, including: thickened toenails, fungal nail infections, ingrown toenails, corns and calluses. You will feel like you are walking on air after a treatment!

Employer

Academy Sports & Leisure

About disability confident

https://www.firstfloorbff.co.uk/

Address

Churchill Industrial Estate

Churchill Road

 

Cheltenham

 

GL53 7EG


Training

Training provider

GLOUCESTERSHIRE COLLEGE

Applications for this apprenticeship are being processed by Gloucestershire College

Contact

The Apprenticeship Team 01452 563400 Apprenticeshipvacancies@gloscol.ac.uk

  • L2 Diploma in Customer Service
  • Functional Skills: L1 Eng and L1 maths If required
  • Employee Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship standard

Customer service practitioner
Level 2 (GCSE)

Apply Now

Why Gloucestershire College?

We have a lot of experience offering Apprenticeships and work-related training. We have industry-standard facilities and experienced teaching staff which provide the ideal complement to work-based learning.

We are here to help

0345 155 2020

90% of students would recommend GC and 95% said that the teaching on their course was good.

Ofsted has rated us good.

  • We offer industry relevant facilities
  • Our lecturers are passionate subject specialists
  • Employers value our students' skills

We'll look after you. We have dedicated teams to help you and a great Learning Mentor scheme.

top