Funded training for local SMEs

Gloucestershire College is pleased to be offering small and medium businesses FREE training courses to enhance employee skills relating to Low Carbon and Science, Technology, Engineering and Maths (STEM).

Who is eligible to receive the free training?

Businesses must have less than 250 employees, be in the county of Gloucestershire and be in one of the following sectors: Engineering and Manufacturing, Construction, Health and Social Care, Retail, or Creative and Tourism.

The staff being trained must be a 19+ UK resident and be in need of development in order to progress their career. They cannot already be in training e.g. on an apprenticeship.

Upcoming courses


Customer Service (three day workshop) 

What makes the best customer service? How can you make sure that you are a customer service champion?

Throughout the course you will focus on what makes good customer service and why.  The course covers understanding customers and how to set standards for customer interaction and monitoring your own performance against  the outcomes and expectations of the business. You will look at the models of communication and think about how these are applied within your workplace.  At the end of the course you will have complete two units of the BTEC Diploma in Customer Service Level 2 and if you would like you could now develop further on to the full qualification.

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force Funding, please call to find out.


Team Leading (three day workshop) 

Would you like to understand why teams do what they do, and how people can work together effectively?

Throughout the course you will learn the basic principles of understanding and managing your team, you will consider the theory that applies to team structure, types and personalities, and apply this to your own business environment. The course covers understanding customers and how to set standards for customer interaction and monitoring your team against the outcomes and expectations of the business.

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.  


Management (three day workshop) 

Includes how to set and maintain standards and implement other quality management techniques to ensure high performance and quality of work.

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.  


IT Intermediate Skills Building (2 day workshop)

Do you want to brush up on your IT skills? Get more out of Microsoft?

Throughout the two day course you will cover basic word, how to use it more effectively. Enjoy using excel and learn how to make it function better for you. How to set up use and stand out with your presentations. This is a hands on course and will enable you to build your knowledge skills and understanding of the software package.

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.  


Awareness of Safe Working Practices within the Business and Risk Management (1 day workshop)

Do you work safely? Are you able to identify potential risks before they become an accident in the workplace? 

This course  is designed to raise awareness of what a safe working environment looks like and to show you where you can get information from. Throughout the course you will look at various workplace situations and identify what a risk is and look how you could be working safely to reduce workplace accidents.

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.  


Awareness of Working Practices when Serving Alcohol (1 day workshop)

What do you need to know to make sure that you are safe and secure when serving alcohol?

By the end of this session you will understand the roles of  licensing to enable you to work effectively in a business. You will look at the legislation that protects you and understand your responsibility under the licensing act.

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.


Cyber Security (1 day workshop) 

Are you safe in the workplace? 

This introduction to Cyber awareness will cover why we need to be aware and work safety on line, the need to change passwords. To ensure data protection is applied to and the effect of poor cyber security can have on your business.

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.


Initial Verification and Certificate of Electrical Installations (six Fridays)

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.  


In-Service Inspection and Testing of Electrical Equipment (five Fridays) 

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.  


BiiAB Personal Licence Holders Level 2 Award (one day workshop) 

A Personal Licence is required by anyone authorising the sale of alcohol from a Licensed Premises. All Licensed Premises must have an allocated Personal Licence Holder, known as the Designated Premises Supervisor (DPS). The DPS must authorise every sale of alcohol.

This qualification was developed in conjunction with Local Authority Coordinators of Regulatory Services (LACORS). It has been designed for Local Authority licensing officers, and those responsible for the administration of the Licensing Act 2003. It ensures those involved in the review and approval of personal and premises licences are aware of their roles and practice under the new law and the associated Guidance and Regulations.

Cost: £0.00 if you are eligible for European Social Fund, Skills Support for the Work Force funding. Please call to find out.  


NVQs

We are also able to offer NVQs in Wood Occupations, Trowel Occupations, Hospitality, Catering, Team Leading, Customer Service, Business Administration, Management, Construction Operations, Civil Engineering Services, Health and Social Care, and Supporting Teaching and Learning in Schools which are delivered entirely in the workplace and can start at any time.


Interested?

To book your training needs analysis and get information on courses available call the Gloucestershire College Business Hub team on 01452 563404 or email business.hub@gloscol.ac.uk, or fill in the form below to arrange a call back.

Why we can offer this training free-of-charge

The Skills Support for the Workforce (SSW) is a national programme that has been developed to up skill employees within small and medium-sized businesses It is co-funded by the European Social Fund and Skills Funding Agency. Gloucestershire College has been selected to deliver Low-Carbon and STEM SSW training on behalf of Serco, who manage the programme in our region in partnership with the Gloucestershire LEP.

 

Why Gloucestershire College?

We have a lot of experience offering Apprenticeships and work-related training. We have industry-standard facilities and experienced teaching staff which provide the ideal complement to work-based learning.

We are here to help

0345 155 2020

90% of students would recommend GC and 95% said that the teaching on their course was good.

Ofsted has rated us "good" with "outstanding" features.

We'll look after you. We have dedicated teams to help you and a great new Personal Tutor scheme.

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