Apprentice Assistant Administrator at M5I Ltd

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  • Reference: VAC001163396
  • Total Positions: 1
  • Location: Cheltenham
  • Salary: £135.00 per week
  • Hours: 30 hours per week
  • Closing Date: 24 February 2017
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Assisting the office manager with the day to day running of the office, from dealing with clients and suppliers to completing HR paperwork. Knowledge of the IT industry is not essential.

  • Providing reception services
  • Answering calls in a professional manner and transferring the caller to the correct person if necessary
  • Handling post, which also includes shipping IT equipment internationally
  • Administer HR records
  • Maintain stationary and supplies
  • Dealing with suppliers, clients and colleagues via e-mail, telephone and web based chat
  • Use an online ticketing service to report and record any issues that clients are having
  • Process and record client and supplier information
  • Develop and maintain client and supplier relationships
  • Help with social media


Desired skills

  • Good IT skills (word and excel or equivalent)
  • Strong oral and written communication skills
  • Good problem solving


Personal qualities

  • Confident working as part of team as well as independently
  • Good organisational and time management skills
  • Good attention to detail
  • Flexible and adaptable to changing workloads


Qualifications required

  • GCSE grade A*-C in English and Mathematics (or equivalent)
  • GCSE grade A*-D in any other subjects (or equivalent)


Future prospects

It is likely that we will keep on the right candidate is the company continues to grow as expected. Potential to complete additional training such as First Aid.

About the employer

An IT company offering a range of services from web hosting to full IT support.


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Why Gloucestershire College?

We have a lot of experience offering Apprenticeships and work-related training. We have industry-standard facilities and experienced teaching staff which provide the ideal complement to work-based learning.

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